Smart Notifications

Automate the Messages Your Business Sends Every Day

Booking confirmations, order updates, pickup alerts, and reminders — sent automatically so your staff don't have to lift a finger.

Reduce no-shows by 50%
Set once, runs itself
Works with your POS
50%
Fewer no-shows
0
Staff effort after setup
98%
SMS open rate
< 3s
Message delivery

How It Works

You connect Smart Notifications to your booking system, POS, or order management platform. You set up your message templates once — for confirmations, reminders, order-ready alerts, or check-in instructions. From that point, the system sends each message automatically at the right moment, triggered by the event in your platform. No staff involvement needed after setup.

STEP 1

Connect your platform

Link your booking system, POS, or order management tool. We support webhooks and direct integrations.

STEP 2

Set your templates

Build your message templates once. Include customer names, booking details, and any custom fields from your system.

STEP 3

Messages send themselves

Every trigger fires the right message at the right time. You review reports; the system does the work.

Where It Pays for Itself

Businesses that handle high volumes of bookings, orders, or appointments see the fastest ROI.

Hotel Check-In Instructions

A hotel sends automated check-in instructions the morning of arrival, reducing front-desk queue time by 30%.

Reservation Reminders

A restaurant sends a reservation reminder 24 hours before a booking, cutting no-shows by half.

Order Ready Alerts

A retail store sends a "your order is ready for pickup" notification the moment the item is packed, saving 15+ phone calls a day.

What's Included

Pre-built message templates for common hospitality triggers (booking confirmed, reminder, order ready, check-in, check-out)
Custom template builder for your specific workflow
Event-triggered sending (time-based or action-based)
Integration with popular booking platforms and POS systems
Delivery reporting and failed-send alerts
Opt-out compliance built in
Supports both US and Australian mobile numbers

How Automated SMS Compares

Why automation beats manual processes every time.

AlternativeSmart NotificationsKey Advantage
Manual phone calls from staffAutomated, consistent, no staff time requiredFrees staff from repetitive outbound calls during busy service
Email booking confirmationsSMS has 98% open rate; most are read within 3 minutesCustomers check texts faster than email, especially day-of
No reminders (rely on customers to remember)Automated reminders cut no-shows by up to 50%Directly recovers lost revenue from unfilled tables and rooms

Frequently Asked Questions

Stop Sending Messages Manually

Included in all plans from $59/month. Setup takes less than a day.